Start Your Treatment Online
Our team of doctors will evaluate your case and provide personalized treatment options.
How does it work?
Using this service we can evaluate your health and priorities and determine if the female condom is right for you.
You will answer a few simple health questions, take a photo of your ID, and then a doctor will chat with you and help you decide based on risks and benefits of the female condom.
We will provide you counseling and a prescription if appropriate. You can have the medicine sent to any local pharmacy, mailed to you, or in some cities delivered to you right away at work or home.
Your satisfaction guaranteed.
We stand behind all the medical care and advice we provide. If you ever have any questions you can message or call our medical team anytime. If you aren't happy with the service we offer a 100% satisfaction guarantee and refund policy. We can't refund medicines, lab tests, or supplies purchased from the pharmacy or other outside businesses.
You don't need insurance.
You don't need insurance to use HeyDoctor and the visit fee you see is the full price. There are no hidden fees. We will also work with you to help find medicines and pharmacies that offer the lowest price for any medicines or treatments we prescribe.
What brand do you offer?
The current brand of female condom that is FDA approved to help prevent pregnancy is called the FC2.
Are there options you don't offer?
Yes, since this isn't an in-person visit we can't offer you certain great options like long acting reversible contraception (LARC) including the intra-uterine device (IUD) or an implant. These are extremely effective birth control options but they require procedures to place.
If you want to know more about this or other options we are happy to answer your questions and refer you to an in-person provider.
What can't we do?
Since this isn't an in-person visit we can't conduct a full physical exam which might include a vaginal exam for any anatomic abnormalities that would make the female condom less effective. We believe that using your symptoms and priorities we can empirically establish a if you are appropriate for the female condom with a high degree of sensitivity and specificity.
However since we aren't examining you in person we want you to be aware of the risk that we won't find a risk or problem that an in-person doctor might. We also want to ensure that you still see your in-person doctor and to let them know about any visits with HeyDoctor.
Do these medicines have side effects?
Yes, although the female condom is extremely safe there is some risk of side effects including things like skin irritation. When the doctor evaluates your visit and afterward we will review these risks with you and if you have any questions or concerns message us anytime.
Do I have to use the female condom?
No, our doctors are here as your advisor. Our goal is to provide you with full information about the risks and benefits so you can decide what is right for your life and your health. Anytime you have questions or concerns just send us a message or call.
Where is this service available?
Our services are only available in certain states where their medical board and laws have made this type of care possible. We are working on expanding to all of the United States as soon as possible. If you sign up and we can't help you yet we will message you when we can!
How It Works
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Frequently Asked Questions
If you have any more questions, visit our help center.
It's free to sign up for a HeyDoctor account, and there's no membership fee. Each consultation or treatment that we offer costs a different amount, with most services costing around $25 or less. You can see the price for each treatment by visiting the Services page - the price will be listed next to each service.
We're working on accepting insurance for these visits, but we're not there yet. Of course you can still use your insurance at the pharmacy to help pay for any medications that we prescribe you, and our doctors will always work with you to find a prescription and a pharmacy that will be affordable. As always, every consult includes a 100% satisfaction guarantee, and we will refund the cost of your visit if you aren't satisfied or if we are unable to offer a diagnosis/treatment! (Note: We aren't able to refund fees for any medicines you pick up at the pharmacy or lab tests you have performed because those are separate businesses and they have their own policies.)
If you don't have insurance and want to see how much your prescription will cost before completing your visit at HeyDoctor, GoodRx is a great resource. This website shows a price breakdown for different categories of drugs (ex. birth control, antibiotics, etc), compares prices across different pharmacies in your area (the price can actually vary quite a bit), and also has free printable coupons that can get you up to 80% off at the pharmacy.
For example, a search for "Birth Control" on GoodRx will take you to this list, where you can browse the different brands and see prices for each. Put in your zip code to the website to get results specific to your area and to see which pharmacy offers the lowest price.
- Monday-Friday 9am-7pm Pacific Standard Time (PST)
- Saturday-Sunday 10am-5pm Pacific Standard Time (PST)
For all visits completed during office hours Monday-Friday, we can usually process and send out your prescription within 4 hours. Keep an eye on your messages in case the doctors have any follow-up questions. For visits made during office hours on the weekend, we will process and send out your prescription within 6 hours.
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